There are a lot of different voip service providers, and it can be hard to find out which voip provider is the best for your needs. For your business, you’ll want to find a provider that can give you the features and best services you need at a cost that fits your pocket.
To help you make the best decision for your business, we’ve compiled a list of the 5 best voip providers based on our own experience and research. But remember that each VoIP provider has its unique set of features, so be sure to read on to find out which voip provider is right for you.
Best Voip Providers For Startups:
Whether you have a small business or a startup, sure, you will find them useful and helpful. Also, you will find out about their user experience, pricing, and pros and cons; continue reading to discover more. The top 5 best VoIP service providers are mentioned below.
1. Vonage:
It is quite practical to have a single app that can integrate all your communication channels. The #1 VoIP provider, Vonage, unifies your voice, video, and text messaging in a simple-to-use app. With more than 50 mobile options to help you work more effectively, Vonage enables you to expand your global presence.
Your company can count on Vonage to be there when you need it most with a 99.999% availability. Vonage is a complete VoIP phone solution for companies of all kinds, with a marketplace offering various add-ons and connectors.
Best For:
Businesses searching for a dependable VoIP phone service with a variety of features and integrations may consider Vonage.
Key Features:
- Voicemails, incorrect calls, and faxes from your business are all delivered to a single inbox, thanks to Business Inbox.
- You may control all of your account settings, customers, functionality, and billing using the Admin interface.
- Using the potent video conferencing application Vonage Meetings, you can connect with numerous individuals.
- You can handle your calls more effectively with the help of flexible tools like call waiting, call forwarding, and caller ID.
- Thanks to desktop and mobile applications, you can carry your Vonage extensions with you everywhere you go.
User Experience:
Vonage is straightforward to set up and use, and you’ll love its dashboard, which makes getting started simple. Thanks to the system status monitor, you may be proactive about any potential issues by staying informed about the state of your VoIP service. You may also examine how many extensions your company presently has to add or remove users as needed.
Pricing:
The starting price is $13.99 per line each month.
You can request a free quote by finishing the form on Vonage’s website.
Pros and Cons Of Vonage:
Pros:
- Getting assistance when you need it is made simple by excellent customer service.
- The game alters significantly while answering calls on a phone, computer, or desk phone.
Cons:
- While it demands a few more steps than with other providers, the call transfer process is actually fairly easy once you get used to it.
Updating Products:
Vonage is now even simpler to use, thanks to enhancements in usability.
It is now possible to record your screen using the upgraded desktop program. So what are you waiting for? Let’s get started with Vonage’s small busniess more profitable.
2. Ooma:
If you’re seeking a dependable and reliable VoIP option, then Ooma is perfect for you. Because of their strong solutions, which are also dependable and expandable for all enterprises, they are another of my favorite options. Ooma Office is a great option with no commitments and flexible voice and video solutions. Use current phone numbers or choose new ones without cost.
For the eighth consecutive year, customers chose Ooma as the best business VoIP system. Small and medium-sized organizations and independent contractors are the best candidates for this solution’s economical VoIP services. Additionally, it offers reliable, scalable solutions that can readily accommodate your expanding organization.
Best For:
The best VoIP solution for independent contractors and small businesses is Ooma Office.
Key Features:
- Work from any location by accepting calls on your VoIP phone, tablet, or smartphone.
- Call any US or CA number indefinitely.
- Use automatic call blocking to prevent telemarketers and spammers from phoning your company.
- Use this function to have several gadgets, notably your VoIP phone and a mobile app, ring at once, so you never skip or miss a call.
- Use call forwarding and caller messaging to automate call administration of incoming calls.
- Use its free smartphone application to manage all business calls while on the road.
User Experience:
Thanks to a readily readable list of Ooma-compatible devices, it was incredibly simple to find what we were looking for. You can also check additional components like wireless, status, and more to confirm that everything is configured and prepared to use.
Pricing:
Two price tiers are available: $19.95 and $24.95 per user each month.
Pros and Cons Of Ooma:
Pros:
- For people that want more, there are 35+ advanced features.
- Provides simple installation and setup.
- Provides Puerto Rico, Mexico, Canada, and the United States with unlimited calling services.
- Charges less than its rivals for international calls.
- Free number transfers are available.
- A conferencing bridge is provided to each user.
- Sends voicemail as an attachment to an email.
- Increased usage restrictions, among others, for conference calls, call parks, and extension monitoring.
Cons:
- Compared to other VoIP choices, its hardware is more expensive.
- Call dropouts have been a complaint from users.
Updating Products:
- The updated Ooma Office mobile application provides your extra smartphone features and gives you remote access to your business phone network.
- You may now supply new users with ease thanks to the availability of bulk CSV upload for IP phones running Android and iOS.
3.8×8:
8×8 is an excellent option if you want to upgrade your VoIP with cloud-based capabilities and cutting-edge integrations. Almost all the tools organizations require to stay connected are available through this top-rated VoIP service, including HD voice and video conferencing, faxing, call recording, and much more. 8×8 is also one of the best business VoIP systems on the market, which makes it perfect for enterprises.
Best For:
8×8 offers a unified platform for audio, video, and chat applications using cloud communications.
Businesses can benefit from this by incorporating these elements into their workflows for providing customer care or by enhancing employee cooperation through video conferencing.
Key Features:
- Planning for business continuity enables a smooth transition in the event that your operations are disrupted, whether due to power outages or natural catastrophes.
- Cloud migration makes it simple to access your phone service from any location without worrying about hardware upkeep or upgrades.
- The use of mobility and collaboration tools like video conferencing and chats can increase teamwork and communication, boosting productivity and streamlining corporate operations.
- Enhancing the customer experience enables you to deliver a more tailored and intuitive experience to the consumer, assisting in the development of long-lasting relationships.
- You may better understand your clients and direct the appropriate marketing efforts at them with the use of marketing and demand creation capabilities like automated call tracking and business analytics.
- Last but not least, Microsoft Teams integration enables seamless team communication within your organization.
User Experience:
The use of 8×8 VoIP service while on the go is now simpler than ever, thanks to the company’s recently released, beautifully designed mobile app. Users of the software can call and be called, send and receive text messages, check their voicemail, and more on both iPhone and Android smartphones.
Pricing:
In terms of pricing for corporate communication, there are three options:
- System for small businesses: $15 per user per month.
- $24 per user per month for voice, video, and chat for teams.
- Call analytics and advanced handling cost $44 per user each month.
Pros and Cons Of Ooma:
Pros:
- Communication with coworkers is made simple regardless of their location or time of day, thanks to the ability to collaborate via SMS, Talk, and video.
- The ease with which you may transfer to 8×8 from other providers is another major bonus, as you won’t have to worry about extra setup time or service interruptions.
- It’s also a nice feature to be able to easily tell when your signal is strong or weak because it ensures that your calls are always reliable and crystal clear.
Cons:
- Some CRM integration can be upgraded to offer a better overall experience.
Updating Products:
- Businesses are able to handle their communications more effectively from a single interface thanks to communication APIs that enable portal updates and JaaS upgrades.
- To learn more about how your team uses 8×8 and how it affects their productivity, you can now obtain Conversation Insights.
4. Zoiper:
If you are seeking a reliable VoIP service that is compatible with a wide range of devices, Zoiper should be high on your list. Intuitive VoIP service provider ZoiPer is ideally suited to address the needs of companies of all sizes. Additionally, it provides a wide range of trustworthy, affordable solutions in addition to strong security measures.
Best For:
Small enterprises and independent contractors who don’t require a complex setup should use ZoiPer.
Key Features:
- ULS/SRTP and ZRTP technologies provide free end-to-end encryption for texts, phone calls, and video conversations.
- Regarding compatibility, Windows, Mac, Linux, Android, iOS, and even browsers are all very good.
- With unified VoIP communication, you can use a single platform for all forms of communication, including fax, audio, video, instant messaging, and presence.
- Calls are inexpensive and are free between ZoiPer users. Additionally, it offers the choice of selecting the desired provider with the lowest call prices.
User Experience:
The user interface is very straightforward, with a “Dialer” tab at the bottom of the screen and a “Contacts” tab at the top. When you want to start a new conversation, press the “New Conversation” button in the upper-right corner, which will open up your contact list.
Pricing:
- There is a free version of ZoiPer. The next paid plan has higher features and costs $44. It also provides a personalized plan with a personalized price.
Pros and Cons Of Zoiper:
Pros:
- For the lowest average call charges, you can combine many carriers.
- Utilize automatic provisioning features to limit the system’s sophisticated user interface so that everyone may utilize the platform with ease.
- Even less powerful hardware configurations require little memory and CPU processing resources to provide excellent calls.
- Use browser extensions and email plugins to place the call directly from a browser or mail client.
- Utilize installed service and remote provisioning to automate preconfigured phone distribution quickly.
- Lock features that are not necessary to save money on internal support.
Cons:
- Several times, the call button loses its effectiveness.
- A constrained number of features are available in the free edition.
Updating Products:
- ZoiPer offers an update that is available for all users.
- The new features are provisioning templates, role-based administration, performance enhancements, and security improvements.
5.MessageBird:
With MessageBird, you can interact with customers via any channel through a single platform. The service is quick and easy. Additionally, with just a few lines of code, it enables quick interfaces with the business.
Best For:
It provides a complete solution for companies searching for a reliable platform to interact with clients via phone, SMS, and WhatsApp.
Key Features:
- It has auto-scaling APIs that enable enterprises to scale more quickly and effectively.
- Utilize No Code Solutions’ robust dashboard tool to map the client journey, which previously needed substantial coding.
- It provides support seven days a week, twenty-four hours a day.
- Without typing a single line of code, use Flow Builder’s visual editor to build a personalized demonstration of a positive.
User Experience:
Messagebird is a VoIP service provider that offers a wide range of features and services. The company has a strong focus on delivering a great user experience, and it shows in its products. The website is easy to navigate, and the interface is straightforward. You can quickly find the features you need and get started with your service.
Pricing:
- It provides both a pay-as-you-go option and a free trial version.
Pros And Cons Of MessageBird:
Pros:
- It permits the attachment of many numbers from various nations in one flow.
- Use pre-built SMS and voice features to quickly establish communication channels.
- For each customer, it builds detailed profiles of their active channels in order to provide a highly tailored experience.
- Do not maintain numerous connections. Utilize its lone API to quickly connect to a constantly changing catalog of communication channels.
- With its chat function, your agents may follow along with various customer chats to obtain a better understanding of the context and problems the consumers are facing.
- Send and receive messages internationally.
Cons:
- Customer service might use some work.
- PayPal payments must be manually approved, which takes a long time.
Final Words:
VoIP providers are a great way to make calls over the internet. We’ve compared the top five providers so that you can decide which is best for your needs. These providers offer excellent features, but they vary in price and plan options.
Hopefully, this post has helped you narrow your selection and made the decision process a little easier. If you have any concerns o about the best VoIP provider, don’t hesitate to reach out to us. Thanks for reading!